{"success":true,"count":54,"tickets":[{"id":"25","user_id":null,"email":"madhurithakur51@gmail.com","ticketno":"TKT-1762772417649","subject":"Queries about deposit amount ","type":"Trading account ","priority":"High","message":"Please tell me how many amount INR should be deposit for $100 trading account ","status":"0","AdminRemark":null,"Date":"2025-11-10 16:30:17"},{"id":"26","user_id":null,"email":"eswarsingh0@gmail.com","ticketno":"TKT-1762855492745","subject":"I have 10 dollars in my account but still I cant execute any trade ","type":"Platform ","priority":"High","message":"I have 10 dollars in my account but still I cant execute any trade ","status":"0","AdminRemark":null,"Date":"2025-11-11 15:34:52"},{"id":"27","user_id":null,"email":"eswarsingh0@gmail.com","ticketno":"TKT-1762937257969","subject":"Account hold","type":"Trading account ","priority":"High","message":"Why my trading account is not active..","status":"0","AdminRemark":null,"Date":"2025-11-12 14:17:37"},{"id":"28","user_id":null,"email":"eswarsingh0@gmail.com","ticketno":"TKT-1763358222605","subject":"Deposit ","type":"Trading account ","priority":"High","message":"I have made 2 different transaction for deposit of 50 dollars so kindly resolve the issue ","status":"0","AdminRemark":null,"Date":"2025-11-17 11:13:42"},{"id":"29","user_id":null,"email":"khilend39@gmail.com","ticketno":"TKT-1763394208758","subject":"Deposit unsuccessfull ","type":"Deposit issue ","priority":"High","message":"Deposit Unsuccessful \u2013 Please Verify My Payment\n\nHello Apex Trades FX Support Team,\n\nI made two deposit attempts into my trading account but both are showing \u201cUnsuccessful\u201d on the platform.\nPlease verify my payments and update my account balance.\n\nMy Account ID: 888895029\nDeposit Attempts:\n\n1. $45.14 USD\n\n\n2. $11.29 USD\nPayment Method: UPI Wallet\nDate: (17\/11\/2025)\n\n\n\nI am attaching the transaction proof\/screenshots for verification.\nKindly check the issue and let me know the status as soon as p","status":"0","AdminRemark":null,"Date":"2025-11-17 21:13:28"},{"id":"30","user_id":null,"email":"khilend39@gmail.com","ticketno":"TKT-1763397865918","subject":"Deposit failed ","type":"Payment issue ","priority":"High","message":"Urgent Refund Request: Failed Deposits Due to Maximum Limit Exceeded\n\nDear Apex Trades FX Support Team,\n\nI am writing to request an immediate refund for two failed deposit attempts.\n\nI attempted to deposit the following amounts into my trading account:\n\n1. Amount: 45.14 USD\n2. Amount: 11.29 USD\n   Total Attempted Deposit: 56.43 USD\n\nI later realized that I accidentally exceeded the maximum daily deposit limit of 50 USD. This is the reason why both transactions failed.\n\nThe full amount of 56.43 U","status":"0","AdminRemark":null,"Date":"2025-11-17 22:14:25"},{"id":"31","user_id":null,"email":"mnagargade6992@gmail.com","ticketno":"TKT-1764572649638","subject":"Bonus ","type":"Trading ","priority":"High","message":"Bonus not added ","status":"0","AdminRemark":null,"Date":"2025-12-01 12:34:09"},{"id":"32","user_id":null,"email":"vs5940953@gmail.com","ticketno":"TKT-1765274089971","subject":"Amount issue not showing my deposit balance","type":"Main jitna bhi deposite kyon vah so nahin kar raha hai","priority":"Low","message":"Main cal Paisa deposit kiya tha aur aaj dekh raha hun to show nahin kar raha hai jab Se ek train liya tha tab Se Na mate trade trade 5 mein na ismein Na Main trade Le Pa raha hun mera balance show nahin kar raha hai","status":"0","AdminRemark":null,"Date":"2025-12-09 15:24:49"},{"id":"33","user_id":null,"email":"mnagargade6992@gmail.com","ticketno":"TKT-1765781940791","subject":"Fund not show","type":"Trading ","priority":"High","message":"My Fund not showing \n","status":"0","AdminRemark":null,"Date":"2025-12-15 12:29:00"},{"id":"34","user_id":null,"email":"pu659232@gmail.com","ticketno":"TKT-1765793027313","subject":"Way my withdrawal in pending and my account showing zero balance","type":"Trading account ","priority":"High","message":"My withdrawal in pending an account shown zero balance","status":"0","AdminRemark":null,"Date":"2025-12-15 15:33:47"},{"id":"35","user_id":null,"email":"madhurisharma0005@gmail.com","ticketno":"TKT-1765963987539","subject":"Deposit usdt ","type":"Trading account deposit ","priority":"High","message":"Hello,\nI deposit to my apextrades account by mistake 20.16$ but I didn't idea to deposit minimum 50$.\nPlease solve my issue as soon as possible\nI am also sends a mail.\nThankyou.\n\n","status":"0","AdminRemark":null,"Date":"2025-12-17 15:03:07"},{"id":"36","user_id":null,"email":"yadav01rdx@gmail.com","ticketno":"TKT-1766501453123","subject":"want to delete a a live account","type":"mt 5","priority":"Low","message":"i want to delete a mt 5 account on apex","status":"0","AdminRemark":null,"Date":"2025-12-23 20:20:53"},{"id":"37","user_id":null,"email":"rahul7869501@gmail.com","ticketno":"TKT-1767043145248","subject":"About my bonus on deposit ","type":"Trading account ","priority":"High","message":"I deposited 100 dollar where is my bonus....","status":"0","AdminRemark":null,"Date":"2025-12-30 02:49:05"},{"id":"38","user_id":null,"email":"ks948752@gmail.com","ticketno":"TKT-1767183325662","subject":"Deposit ","type":"100$ deposit ","priority":"High","message":"My deposit amount not credited my trading account.\nMy Payment is successful debited my account ","status":"0","AdminRemark":null,"Date":"2025-12-31 17:45:25"},{"id":"39","user_id":null,"email":"khanmohammadfaizal32@gmail.com","ticketno":"TKT-1767368834429","subject":"Bonus account nahi aaya hai","type":"Trading account ","priority":"Low","message":"Bonus account nahin aaya Hai","status":"0","AdminRemark":null,"Date":"2026-01-02 21:17:14"},{"id":"40","user_id":null,"email":"pu659232@gmail.com","ticketno":"TKT-1767602060749","subject":"Why my withdrawal has failed not accept","type":"T","priority":"High","message":"My withdrawal has not accepted","status":"0","AdminRemark":null,"Date":"2026-01-05 14:04:20"},{"id":"41","user_id":null,"email":"kayush659@gmail.com","ticketno":"TKT-1767710647622","subject":"deposit","type":"account","priority":"High","message":"my 50$ amount not deposit yet ","status":"0","AdminRemark":null,"Date":"2026-01-06 20:14:07"},{"id":"42","user_id":null,"email":"rk2509178@gmail.com","ticketno":"TKT-1767868575134","subject":"Deposit ","type":"Trading account ","priority":"Low","message":"Hello,\nI deposited \u20b93500 and \u20b92000 today around 12 PM.\nBoth deposits are showing pending.\nPlease approve my deposit.\n\nTransaction ID attached.","status":"0","AdminRemark":null,"Date":"2026-01-08 16:06:15"},{"id":"43","user_id":null,"email":"rk2509178@gmail.com","ticketno":"TKT-1767879791573","subject":"Deposit ","type":"Trading account ","priority":"High","message":"My amount is not deposited in broker how much time ","status":"0","AdminRemark":null,"Date":"2026-01-08 19:13:11"},{"id":"44","user_id":null,"email":"egremo7366@gmail.com","ticketno":"TKT-1767935017410","subject":"account balance cut","type":"Trading account ","priority":"High","message":"Yesterday I traded and made a profit of $103, that profit was deducted from my trading account, why?","status":"0","AdminRemark":null,"Date":"2026-01-09 10:33:37"},{"id":"45","user_id":null,"email":"khanmohammadfaizal32@gmail.com","ticketno":"TKT-1767980241534","subject":"Withdrawal Abhi Tak nahin hue","type":"Trading account ","priority":"High","message":"Withdrawal Abhi Tak nahin hue","status":"0","AdminRemark":null,"Date":"2026-01-09 23:07:21"},{"id":"46","user_id":null,"email":"Fk7860452@gmail.com","ticketno":"TKT-1767985424326","subject":"Inquiry Regarding $77 Correction Deduction","type":"Trading Account","priority":"High","message":"Dear Apex Support Team,\n\nI hope you are doing well.\n\nI am writing to kindly request clarification regarding a $77 correction deduction that was applied to my trading account on January 9, 2026, shown as \u201cCorrection\u201d in my account history.\n\nI fully respect Apex rules and policies, and I want to understand this adjustment clearly so that I can avoid any mistakes in the future. I would appreciate it if you could please help me with the following points:\n\nThe exact reason why this $77 correction was","status":"0","AdminRemark":null,"Date":"2026-01-10 00:33:44"},{"id":"47","user_id":null,"email":"sunnyspl.597@gmail.com","ticketno":"TKT-1768028173707","subject":"bonus issue ","type":"bonus issue ","priority":"Low","message":"I deposited 9000 INR into my Apex Trade account, but I did not receive the trading bonus. Please provide the 100% trading bonus.","status":"0","AdminRemark":null,"Date":"2026-01-10 12:26:13"},{"id":"48","user_id":null,"email":"madhurisharma0005@gmail.com","ticketno":"TKT-1768144783515","subject":"Mt5","type":"Trading account ","priority":"High","message":"Server not working..","status":"0","AdminRemark":null,"Date":"2026-01-11 20:49:43"},{"id":"49","user_id":null,"email":"shaheensheikh137@gmail.com","ticketno":"TKT-1768149897965","subject":"Pending bata rha hai abhi tak ","type":"Trading account ","priority":"High","message":"Withdrawal pending bata rha hai abhi tak ","status":"0","AdminRemark":null,"Date":"2026-01-11 22:14:57"},{"id":"50","user_id":null,"email":"rahulprasadsahu41@gmail.com","ticketno":"TKT-1768297039328","subject":"Not withdraw recieved ","type":"Withdrawal issue","priority":"Low","message":"Plz help me paisa abhi tk account me nhi aaya hai ","status":"0","AdminRemark":null,"Date":"2026-01-13 15:07:19"},{"id":"51","user_id":null,"email":"gautamdeva1211@gmail.com","ticketno":"TKT-1768395137456","subject":"Money debit","type":"Trading account ","priority":"Low","message":"My total amount 506 $ and suddenly available 6 $\nPlease return my mony","status":"0","AdminRemark":null,"Date":"2026-01-14 18:22:17"},{"id":"52","user_id":null,"email":"khanmohammadfaizal32@gmail.com","ticketno":"TKT-1768971819967","subject":"Commission withdrawal nhi ho raha hai ","type":"Trading account ","priority":"High","message":"Commission withdrawal nhi ho raha hai ","status":"0","AdminRemark":null,"Date":"2026-01-21 10:33:39"},{"id":"53","user_id":null,"email":"aakashvaishnav8055@gmail.com","ticketno":"TKT-1769366009466","subject":"Correction kyun show ho rha h","type":"Trading account ","priority":"High","message":"Aaj Maine 926 dollor kamaya tha wo achanak se minus ho gya h essa kyun\n\ud83d\ude2d","status":"0","AdminRemark":null,"Date":"2026-01-26 00:03:29"},{"id":"54","user_id":null,"email":"aakashvaishnav8055@gmail.com","ticketno":"TKT-1769512928190","subject":"Unfair Profit Reversal \u2013 BTCUSD Trades Marked as Correction","type":"Trading account ","priority":"High","message":"I am writing to formally raise a complaint regarding an unfair profit reversal on my trading account.\n\nOn 25 January 2026, I executed multiple BTCUSD buy trades on MT5. All trades were executed under market execution, closed successfully, and the profits were correctly reflected in my account balance.\n\nHowever, after approximately 2 hours, I noticed a manual adjustment entry labeled \u201cCorrection \u2013926.00\u201d, which removed the earned profit from my account.\n\nPlease note the following important points","status":"0","AdminRemark":null,"Date":"2026-01-27 16:52:08"},{"id":"55","user_id":null,"email":"tushars1223w@gmail.com","ticketno":"TKT-1769590605202","subject":"Payment desposit","type":"Finance ","priority":"Low","message":"By mistake I sent 21 dollar","status":"0","AdminRemark":null,"Date":"2026-01-28 14:26:45"},{"id":"56","user_id":null,"email":"Princemafia199x@gmail.com","ticketno":"TKT-1769683014606","subject":"Withdrawal ","type":"Finance","priority":"High","message":"Hii sir \/ mam \nMy concern regarding my first withdrawal which I did today by 10 or 11 am but still it shows in pending \nPlease help me out with my withdrawal  request \nWarm regards from one of your client \nRahul singh\n","status":"0","AdminRemark":null,"Date":"2026-01-29 16:06:54"},{"id":"57","user_id":null,"email":"kaumishchandrakar387@gmail.com","ticketno":"TKT-1769741726621","subject":"Investor password ","type":"Investor password and main password forget ","priority":"Low","message":"My main password and investor password forget ","status":"0","AdminRemark":null,"Date":"2026-01-30 08:25:26"},{"id":"58","user_id":null,"email":"gulshansinha717@gmail.com","ticketno":"TKT-1770232462804","subject":"open account","type":"trading account","priority":"High","message":"account open me 4 options h usme se kounsa choice kre samjh nhi aa rh describe kre","status":"0","AdminRemark":null,"Date":"2026-02-05 00:44:22"},{"id":"59","user_id":null,"email":"mksahu09301@gmail.com","ticketno":"TKT-1770233616740","subject":"Wrong deposit Amount - $20 paid instead of $50","type":"Payment deposit ","priority":"Low","message":"Hello team,\nThe minimum deposit required is $50, but by mistake I have made a payment of $20 please guide me on how to proceed further or adjust this amount. \nThank you.","status":"0","AdminRemark":null,"Date":"2026-02-05 01:03:36"},{"id":"60","user_id":null,"email":"luxpaljmd@gmail.com","ticketno":"TKT-1770277634976","subject":"I pay on your barcode and I don't receive the trading amount ","type":"Finance ","priority":"High","message":"I deposited \u20b93618 yesterday using your barcode with the transaction ID T2602041559423731331919, but I haven't received the dollar amount yet. Please resolve this issue.","status":"0","AdminRemark":null,"Date":"2026-02-05 13:17:14"},{"id":"61","user_id":null,"email":"pragaticm25@gmail.com","ticketno":"TKT-1770283663428","subject":"Mera withdrawal unsuccessful ho gya hai aur 67$ ka currection dikha raha hai","type":"Trading account ","priority":"High","message":"Withdrawal issue and cut off 67$\nJabki 40$ ka withdrawal kiya hu","status":"0","AdminRemark":null,"Date":"2026-02-05 14:57:43"},{"id":"62","user_id":null,"email":"pragaticm25@gmail.com","ticketno":"TKT-1770284066227","subject":"Withdrawal rejected ","type":"Financial ","priority":"High","message":"My withdrawal 40$ rejected and cut 67$ my account ","status":"0","AdminRemark":null,"Date":"2026-02-05 15:04:26"},{"id":"63","user_id":null,"email":"manisshsahu555@gmail.com","ticketno":"TKT-1770381323779","subject":"Re-deposit the $222 bonus to my account","type":"Finance","priority":"High","message":"I deposited $222 and another $222 was credited as a bonus, but why is my account showing $222 credited out now?\n\nPlease re-deposit the $222 bonus to my account.","status":"0","AdminRemark":null,"Date":"2026-02-06 18:05:23"},{"id":"64","user_id":null,"email":"mohan.sahu1008@gmail.com","ticketno":"TKT-1770429926540","subject":"Reset my balance","type":"Trading","priority":"Medium","message":"Kindly reset my account from minus  balance","status":"0","AdminRemark":null,"Date":"2026-02-07 07:35:26"},{"id":"65","user_id":null,"email":"mksahu09301@gmail.com","ticketno":"TKT-1770541948329","subject":"Wrong deposit Amount - $20 paid instead of $50","type":"Finance ","priority":"High","message":"Hello team, The minimum deposit required is $50, but by mistake I have made a payment of $20 please guide me on how to proceed further or adjust this amount. Thank you.","status":"0","AdminRemark":null,"Date":"2026-02-08 14:42:28"},{"id":"66","user_id":null,"email":"pragaticm25@gmail.com","ticketno":"TKT-1770713051461","subject":"Mera ticket abhi tak open hai","type":"Withdrawal related","priority":"High","message":"Mera old ticket ka solution abhi tak nahi huwa hai","status":"0","AdminRemark":null,"Date":"2026-02-10 14:14:11"},{"id":"67","user_id":null,"email":"yashhpathhar1526@gmail.com","ticketno":"TKT-1770730978441","subject":"I didn't recieved my withdrawal ","type":"Trading account ","priority":"High","message":"I took withdrawal of 339.00 USD on 4th Feb 2026 & I recieved approval on 2 days but can't recieved amount on my trust wallet. \nI only see approval msg on apex site but didn't recieved amount 339.00 USD on trust wallet so please kindly transfer my withdrawal amount .","status":"0","AdminRemark":null,"Date":"2026-02-10 19:12:58"},{"id":"68","user_id":null,"email":"mayurpatharr04@gmail.com","ticketno":"TKT-1770731323232","subject":"Withdrawal amount not received yet","type":"Trading account ","priority":"High","message":"I had put my withdrawal request yesterday night and still request showing as pending, do this ASAP","status":"0","AdminRemark":null,"Date":"2026-02-10 19:18:43"},{"id":"69","user_id":null,"email":"bhojnishad0103@gmail.com","ticketno":"TKT-1771382945452","subject":"Credit out","type":"Trading account ","priority":"High","message":"112 dollar credit out ho gya h","status":"0","AdminRemark":null,"Date":"2026-02-18 08:19:05"},{"id":"70","user_id":null,"email":"pragaticm25@gmail.com","ticketno":"TKT-1771398748838","subject":"Withdrawal not returned my account ","type":"40$ not recieved in my account and rejected??","priority":"High","message":"My 40$ amount withdrawal rejected,  but not returned trading platform...","status":"0","AdminRemark":null,"Date":"2026-02-18 12:42:28"},{"id":"71","user_id":null,"email":"sahil2025wade@gmail.com","ticketno":"TKT-1771927998527","subject":"Withdrawal problem ","type":"Standard","priority":"Low","message":"Dear Support Team,\nI hope you are doing well.\nI am facing an issue with withdrawing funds from my trading account. I have requested a withdrawal, but it has not been processed yet. I would like to know the reason for the delay.\n\nHere are my account details:\nName: [sahil wade]\nAccount ID \/ Trading ID: 888897845\nRegistered Email: sahil2025wade@gmail.com\nWithdrawal Amount: [66.27]\nWithdrawal Request Date: [23 feb 2026]\n\nPlease check my withdrawal request and let me know if any verification or addit","status":"0","AdminRemark":null,"Date":"2026-02-24 15:43:18"},{"id":"72","user_id":null,"email":"kanhatradersin@gmail.com","ticketno":"TKT-1772009354657","subject":"payment not withdrwa","type":"900909492790 ","priority":"Low","message":"payment not withdraw","status":"0","AdminRemark":null,"Date":"2026-02-25 14:19:14"},{"id":"73","user_id":null,"email":"kanhatradersin@gmail.com","ticketno":"TKT-1772009414220","subject":"Payment NOt recived","type":"900909492790 (STANDARD)","priority":"Low","message":"Payement Terminal is very slow","status":"0","AdminRemark":null,"Date":"2026-02-25 14:20:14"},{"id":"74","user_id":null,"email":"kamaalkhanyr2025@gmail.com","ticketno":"TKT-1773047808777","subject":"DEPOSIT PANDING","type":"Maine Deposit Kiya Tha wo Panding Ho Gaya Hai ","priority":"Low","message":"Maine Deposit Kiya Tha 5000 inr Ka Jo Ki Proseesing me Hai Panding Dikha Raha ","status":"0","AdminRemark":null,"Date":"2026-03-09 14:46:48"},{"id":"75","user_id":null,"email":"kamaalkhanyr2025@gmail.com","ticketno":"TKT-1773057432430","subject":"Withdarawal delay ","type":"Withdrawal issues","priority":"Low","message":"Maine Trade Kiya Hai Then withdrawal Lagaya Jo Ki delay Ho rha hai Hai ","status":"0","AdminRemark":null,"Date":"2026-03-09 17:27:12"},{"id":"76","user_id":null,"email":"sujal.sahu87@gmail.com","ticketno":"TKT-1774348582605","subject":"Account Balance Showing 0","type":"Trading Account Related","priority":"High","message":"May trading account is showing 0 balance. while i have deposit the amount approx $325.00. but in MT5 i am unable to login in my ID. it is showing no connection. please help me out to get rid this.","status":"0","AdminRemark":null,"Date":"2026-03-24 16:06:22"},{"id":"77","user_id":null,"email":"premrathore555@gmail.com","ticketno":"TKT-1775580824638","subject":"today withdrawal","type":"888897733","priority":"Medium","message":"today withdrawal how much time, plz provide fast withdrawal","status":"0","AdminRemark":null,"Date":"2026-04-07 22:23:44"},{"id":"78","user_id":null,"email":"sahilbanjare0310@gmail.com","ticketno":"TKT-1775644240102","subject":"Login in meta 5","type":"Login and deposit ","priority":"High","message":"Please provide me the login id and password for meta 5 so I can login and start trading this a new account ","status":"0","AdminRemark":null,"Date":"2026-04-08 16:00:40"}]}