{"success":true,"count":88,"tickets":[{"id":"25","user_id":null,"email":"madhurithakur51@gmail.com","ticketno":"TKT-1762772417649","subject":"Queries about deposit amount ","type":"Trading account ","priority":"High","message":"Please tell me how many amount INR should be deposit for $100 trading account ","status":"0","AdminRemark":null,"Date":"2025-11-10 11:00:17"},{"id":"26","user_id":null,"email":"eswarsingh0@gmail.com","ticketno":"TKT-1762855492745","subject":"I have 10 dollars in my account but still I cant execute any trade ","type":"Platform ","priority":"High","message":"I have 10 dollars in my account but still I cant execute any trade ","status":"0","AdminRemark":null,"Date":"2025-11-11 10:04:52"},{"id":"27","user_id":null,"email":"eswarsingh0@gmail.com","ticketno":"TKT-1762937257969","subject":"Account hold","type":"Trading account ","priority":"High","message":"Why my trading account is not active..","status":"0","AdminRemark":null,"Date":"2025-11-12 08:47:37"},{"id":"28","user_id":null,"email":"eswarsingh0@gmail.com","ticketno":"TKT-1763358222605","subject":"Deposit ","type":"Trading account ","priority":"High","message":"I have made 2 different transaction for deposit of 50 dollars so kindly resolve the issue ","status":"0","AdminRemark":null,"Date":"2025-11-17 05:43:42"},{"id":"29","user_id":null,"email":"khilend39@gmail.com","ticketno":"TKT-1763394208758","subject":"Deposit unsuccessfull ","type":"Deposit issue ","priority":"High","message":"Deposit Unsuccessful – Please Verify My Payment\n\nHello Apex Trades FX Support Team,\n\nI made two deposit attempts into my trading account but both are showing “Unsuccessful” on the platform.\nPlease verify my payments and update my account balance.\n\nMy Account ID: 888895029\nDeposit Attempts:\n\n1. $45.14 USD\n\n\n2. $11.29 USD\nPayment Method: UPI Wallet\nDate: (17\/11\/2025)\n\n\n\nI am attaching the transaction proof\/screenshots for verification.\nKindly check the issue and let me know the status as soon as p","status":"0","AdminRemark":null,"Date":"2025-11-17 15:43:28"},{"id":"30","user_id":null,"email":"khilend39@gmail.com","ticketno":"TKT-1763397865918","subject":"Deposit failed ","type":"Payment issue ","priority":"High","message":"Urgent Refund Request: Failed Deposits Due to Maximum Limit Exceeded\n\nDear Apex Trades FX Support Team,\n\nI am writing to request an immediate refund for two failed deposit attempts.\n\nI attempted to deposit the following amounts into my trading account:\n\n1. Amount: 45.14 USD\n2. Amount: 11.29 USD\n   Total Attempted Deposit: 56.43 USD\n\nI later realized that I accidentally exceeded the maximum daily deposit limit of 50 USD. This is the reason why both transactions failed.\n\nThe full amount of 56.43 U","status":"0","AdminRemark":null,"Date":"2025-11-17 16:44:25"},{"id":"31","user_id":null,"email":"mnagargade6992@gmail.com","ticketno":"TKT-1764572649638","subject":"Bonus ","type":"Trading ","priority":"High","message":"Bonus not added ","status":"0","AdminRemark":null,"Date":"2025-12-01 07:04:09"},{"id":"32","user_id":null,"email":"vs5940953@gmail.com","ticketno":"TKT-1765274089971","subject":"Amount issue not showing my deposit balance","type":"Main jitna bhi deposite kyon vah so nahin kar raha hai","priority":"Low","message":"Main cal Paisa deposit kiya tha aur aaj dekh raha hun to show nahin kar raha hai jab Se ek train liya tha tab Se Na mate trade trade 5 mein na ismein Na Main trade Le Pa raha hun mera balance show nahin kar raha hai","status":"0","AdminRemark":null,"Date":"2025-12-09 09:54:49"},{"id":"33","user_id":null,"email":"mnagargade6992@gmail.com","ticketno":"TKT-1765781940791","subject":"Fund not show","type":"Trading ","priority":"High","message":"My Fund not showing \n","status":"0","AdminRemark":null,"Date":"2025-12-15 06:59:00"},{"id":"34","user_id":null,"email":"pu659232@gmail.com","ticketno":"TKT-1765793027313","subject":"Way my withdrawal in pending and my account showing zero balance","type":"Trading account ","priority":"High","message":"My withdrawal in pending an account shown zero balance","status":"0","AdminRemark":null,"Date":"2025-12-15 10:03:47"},{"id":"35","user_id":null,"email":"madhurisharma0005@gmail.com","ticketno":"TKT-1765963987539","subject":"Deposit usdt ","type":"Trading account deposit ","priority":"High","message":"Hello,\nI deposit to my apextrades account by mistake 20.16$ but I didn't idea to deposit minimum 50$.\nPlease solve my issue as soon as possible\nI am also sends a mail.\nThankyou.\n\n","status":"0","AdminRemark":null,"Date":"2025-12-17 09:33:07"},{"id":"36","user_id":null,"email":"yadav01rdx@gmail.com","ticketno":"TKT-1766501453123","subject":"want to delete a a live account","type":"mt 5","priority":"Low","message":"i want to delete a mt 5 account on apex","status":"0","AdminRemark":null,"Date":"2025-12-23 14:50:53"},{"id":"37","user_id":null,"email":"rahul7869501@gmail.com","ticketno":"TKT-1767043145248","subject":"About my bonus on deposit ","type":"Trading account ","priority":"High","message":"I deposited 100 dollar where is my bonus....","status":"0","AdminRemark":null,"Date":"2025-12-29 21:19:05"},{"id":"38","user_id":null,"email":"ks948752@gmail.com","ticketno":"TKT-1767183325662","subject":"Deposit ","type":"100$ deposit ","priority":"High","message":"My deposit amount not credited my trading account.\nMy Payment is successful debited my account ","status":"0","AdminRemark":null,"Date":"2025-12-31 12:15:25"},{"id":"39","user_id":null,"email":"khanmohammadfaizal32@gmail.com","ticketno":"TKT-1767368834429","subject":"Bonus account nahi aaya hai","type":"Trading account ","priority":"Low","message":"Bonus account nahin aaya Hai","status":"0","AdminRemark":null,"Date":"2026-01-02 15:47:14"},{"id":"40","user_id":null,"email":"pu659232@gmail.com","ticketno":"TKT-1767602060749","subject":"Why my withdrawal has failed not accept","type":"T","priority":"High","message":"My withdrawal has not accepted","status":"0","AdminRemark":null,"Date":"2026-01-05 08:34:20"},{"id":"41","user_id":null,"email":"kayush659@gmail.com","ticketno":"TKT-1767710647622","subject":"deposit","type":"account","priority":"High","message":"my 50$ amount not deposit yet ","status":"0","AdminRemark":null,"Date":"2026-01-06 14:44:07"},{"id":"42","user_id":null,"email":"rk2509178@gmail.com","ticketno":"TKT-1767868575134","subject":"Deposit ","type":"Trading account ","priority":"Low","message":"Hello,\nI deposited ₹3500 and ₹2000 today around 12 PM.\nBoth deposits are showing pending.\nPlease approve my deposit.\n\nTransaction ID attached.","status":"0","AdminRemark":null,"Date":"2026-01-08 10:36:15"},{"id":"43","user_id":null,"email":"rk2509178@gmail.com","ticketno":"TKT-1767879791573","subject":"Deposit ","type":"Trading account ","priority":"High","message":"My amount is not deposited in broker how much time ","status":"0","AdminRemark":null,"Date":"2026-01-08 13:43:11"},{"id":"44","user_id":null,"email":"egremo7366@gmail.com","ticketno":"TKT-1767935017410","subject":"account balance cut","type":"Trading account ","priority":"High","message":"Yesterday I traded and made a profit of $103, that profit was deducted from my trading account, why?","status":"0","AdminRemark":null,"Date":"2026-01-09 05:03:37"},{"id":"45","user_id":null,"email":"khanmohammadfaizal32@gmail.com","ticketno":"TKT-1767980241534","subject":"Withdrawal Abhi Tak nahin hue","type":"Trading account ","priority":"High","message":"Withdrawal Abhi Tak nahin hue","status":"0","AdminRemark":null,"Date":"2026-01-09 17:37:21"},{"id":"46","user_id":null,"email":"Fk7860452@gmail.com","ticketno":"TKT-1767985424326","subject":"Inquiry Regarding $77 Correction Deduction","type":"Trading Account","priority":"High","message":"Dear Apex Support Team,\n\nI hope you are doing well.\n\nI am writing to kindly request clarification regarding a $77 correction deduction that was applied to my trading account on January 9, 2026, shown as “Correction” in my account history.\n\nI fully respect Apex rules and policies, and I want to understand this adjustment clearly so that I can avoid any mistakes in the future. I would appreciate it if you could please help me with the following points:\n\nThe exact reason why this $77 correction was","status":"0","AdminRemark":null,"Date":"2026-01-09 19:03:44"},{"id":"47","user_id":null,"email":"sunnyspl.597@gmail.com","ticketno":"TKT-1768028173707","subject":"bonus issue ","type":"bonus issue ","priority":"Low","message":"I deposited 9000 INR into my Apex Trade account, but I did not receive the trading bonus. Please provide the 100% trading bonus.","status":"0","AdminRemark":null,"Date":"2026-01-10 06:56:13"},{"id":"48","user_id":null,"email":"madhurisharma0005@gmail.com","ticketno":"TKT-1768144783515","subject":"Mt5","type":"Trading account ","priority":"High","message":"Server not working..","status":"0","AdminRemark":null,"Date":"2026-01-11 15:19:43"},{"id":"49","user_id":null,"email":"shaheensheikh137@gmail.com","ticketno":"TKT-1768149897965","subject":"Pending bata rha hai abhi tak ","type":"Trading account ","priority":"High","message":"Withdrawal pending bata rha hai abhi tak ","status":"0","AdminRemark":null,"Date":"2026-01-11 16:44:57"},{"id":"50","user_id":null,"email":"rahulprasadsahu41@gmail.com","ticketno":"TKT-1768297039328","subject":"Not withdraw recieved ","type":"Withdrawal issue","priority":"Low","message":"Plz help me paisa abhi tk account me nhi aaya hai ","status":"0","AdminRemark":null,"Date":"2026-01-13 09:37:19"},{"id":"51","user_id":null,"email":"gautamdeva1211@gmail.com","ticketno":"TKT-1768395137456","subject":"Money debit","type":"Trading account ","priority":"Low","message":"My total amount 506 $ and suddenly available 6 $\nPlease return my mony","status":"0","AdminRemark":null,"Date":"2026-01-14 12:52:17"},{"id":"52","user_id":null,"email":"khanmohammadfaizal32@gmail.com","ticketno":"TKT-1768971819967","subject":"Commission withdrawal nhi ho raha hai ","type":"Trading account ","priority":"High","message":"Commission withdrawal nhi ho raha hai ","status":"0","AdminRemark":null,"Date":"2026-01-21 05:03:39"},{"id":"53","user_id":null,"email":"aakashvaishnav8055@gmail.com","ticketno":"TKT-1769366009466","subject":"Correction kyun show ho rha h","type":"Trading account ","priority":"High","message":"Aaj Maine 926 dollor kamaya tha wo achanak se minus ho gya h essa kyun\n😭","status":"0","AdminRemark":null,"Date":"2026-01-25 18:33:29"},{"id":"54","user_id":null,"email":"aakashvaishnav8055@gmail.com","ticketno":"TKT-1769512928190","subject":"Unfair Profit Reversal – BTCUSD Trades Marked as Correction","type":"Trading account ","priority":"High","message":"I am writing to formally raise a complaint regarding an unfair profit reversal on my trading account.\n\nOn 25 January 2026, I executed multiple BTCUSD buy trades on MT5. All trades were executed under market execution, closed successfully, and the profits were correctly reflected in my account balance.\n\nHowever, after approximately 2 hours, I noticed a manual adjustment entry labeled “Correction –926.00”, which removed the earned profit from my account.\n\nPlease note the following important points","status":"0","AdminRemark":null,"Date":"2026-01-27 11:22:08"},{"id":"55","user_id":null,"email":"tushars1223w@gmail.com","ticketno":"TKT-1769590605202","subject":"Payment desposit","type":"Finance ","priority":"Low","message":"By mistake I sent 21 dollar","status":"0","AdminRemark":null,"Date":"2026-01-28 08:56:45"},{"id":"56","user_id":null,"email":"Princemafia199x@gmail.com","ticketno":"TKT-1769683014606","subject":"Withdrawal ","type":"Finance","priority":"High","message":"Hii sir \/ mam \nMy concern regarding my first withdrawal which I did today by 10 or 11 am but still it shows in pending \nPlease help me out with my withdrawal  request \nWarm regards from one of your client \nRahul singh\n","status":"0","AdminRemark":null,"Date":"2026-01-29 10:36:54"},{"id":"57","user_id":null,"email":"kaumishchandrakar387@gmail.com","ticketno":"TKT-1769741726621","subject":"Investor password ","type":"Investor password and main password forget ","priority":"Low","message":"My main password and investor password forget ","status":"0","AdminRemark":null,"Date":"2026-01-30 02:55:26"},{"id":"58","user_id":null,"email":"gulshansinha717@gmail.com","ticketno":"TKT-1770232462804","subject":"open account","type":"trading account","priority":"High","message":"account open me 4 options h usme se kounsa choice kre samjh nhi aa rh describe kre","status":"0","AdminRemark":null,"Date":"2026-02-04 19:14:22"},{"id":"59","user_id":null,"email":"mksahu09301@gmail.com","ticketno":"TKT-1770233616740","subject":"Wrong deposit Amount - $20 paid instead of $50","type":"Payment deposit ","priority":"Low","message":"Hello team,\nThe minimum deposit required is $50, but by mistake I have made a payment of $20 please guide me on how to proceed further or adjust this amount. \nThank you.","status":"0","AdminRemark":null,"Date":"2026-02-04 19:33:36"},{"id":"60","user_id":null,"email":"luxpaljmd@gmail.com","ticketno":"TKT-1770277634976","subject":"I pay on your barcode and I don't receive the trading amount ","type":"Finance ","priority":"High","message":"I deposited ₹3618 yesterday using your barcode with the transaction ID T2602041559423731331919, but I haven't received the dollar amount yet. Please resolve this issue.","status":"0","AdminRemark":null,"Date":"2026-02-05 07:47:14"},{"id":"61","user_id":null,"email":"pragaticm25@gmail.com","ticketno":"TKT-1770283663428","subject":"Mera withdrawal unsuccessful ho gya hai aur 67$ ka currection dikha raha hai","type":"Trading account ","priority":"High","message":"Withdrawal issue and cut off 67$\nJabki 40$ ka withdrawal kiya hu","status":"0","AdminRemark":null,"Date":"2026-02-05 09:27:43"},{"id":"62","user_id":null,"email":"pragaticm25@gmail.com","ticketno":"TKT-1770284066227","subject":"Withdrawal rejected ","type":"Financial ","priority":"High","message":"My withdrawal 40$ rejected and cut 67$ my account ","status":"0","AdminRemark":null,"Date":"2026-02-05 09:34:26"},{"id":"63","user_id":null,"email":"manisshsahu555@gmail.com","ticketno":"TKT-1770381323779","subject":"Re-deposit the $222 bonus to my account","type":"Finance","priority":"High","message":"I deposited $222 and another $222 was credited as a bonus, but why is my account showing $222 credited out now?\n\nPlease re-deposit the $222 bonus to my account.","status":"0","AdminRemark":null,"Date":"2026-02-06 12:35:23"},{"id":"64","user_id":null,"email":"mohan.sahu1008@gmail.com","ticketno":"TKT-1770429926540","subject":"Reset my balance","type":"Trading","priority":"Medium","message":"Kindly reset my account from minus  balance","status":"0","AdminRemark":null,"Date":"2026-02-07 02:05:26"},{"id":"65","user_id":null,"email":"mksahu09301@gmail.com","ticketno":"TKT-1770541948329","subject":"Wrong deposit Amount - $20 paid instead of $50","type":"Finance ","priority":"High","message":"Hello team, The minimum deposit required is $50, but by mistake I have made a payment of $20 please guide me on how to proceed further or adjust this amount. Thank you.","status":"0","AdminRemark":null,"Date":"2026-02-08 09:12:28"},{"id":"66","user_id":null,"email":"pragaticm25@gmail.com","ticketno":"TKT-1770713051461","subject":"Mera ticket abhi tak open hai","type":"Withdrawal related","priority":"High","message":"Mera old ticket ka solution abhi tak nahi huwa hai","status":"0","AdminRemark":null,"Date":"2026-02-10 08:44:11"},{"id":"67","user_id":null,"email":"yashhpathhar1526@gmail.com","ticketno":"TKT-1770730978441","subject":"I didn't recieved my withdrawal ","type":"Trading account ","priority":"High","message":"I took withdrawal of 339.00 USD on 4th Feb 2026 & I recieved approval on 2 days but can't recieved amount on my trust wallet. \nI only see approval msg on apex site but didn't recieved amount 339.00 USD on trust wallet so please kindly transfer my withdrawal amount .","status":"0","AdminRemark":null,"Date":"2026-02-10 13:42:58"},{"id":"68","user_id":null,"email":"mayurpatharr04@gmail.com","ticketno":"TKT-1770731323232","subject":"Withdrawal amount not received yet","type":"Trading account ","priority":"High","message":"I had put my withdrawal request yesterday night and still request showing as pending, do this ASAP","status":"0","AdminRemark":null,"Date":"2026-02-10 13:48:43"},{"id":"69","user_id":null,"email":"bhojnishad0103@gmail.com","ticketno":"TKT-1771382945452","subject":"Credit out","type":"Trading account ","priority":"High","message":"112 dollar credit out ho gya h","status":"0","AdminRemark":null,"Date":"2026-02-18 02:49:05"},{"id":"70","user_id":null,"email":"pragaticm25@gmail.com","ticketno":"TKT-1771398748838","subject":"Withdrawal not returned my account ","type":"40$ not recieved in my account and rejected??","priority":"High","message":"My 40$ amount withdrawal rejected,  but not returned trading platform...","status":"0","AdminRemark":null,"Date":"2026-02-18 07:12:28"},{"id":"71","user_id":null,"email":"sahil2025wade@gmail.com","ticketno":"TKT-1771927998527","subject":"Withdrawal problem ","type":"Standard","priority":"Low","message":"Dear Support Team,\nI hope you are doing well.\nI am facing an issue with withdrawing funds from my trading account. I have requested a withdrawal, but it has not been processed yet. I would like to know the reason for the delay.\n\nHere are my account details:\nName: [sahil wade]\nAccount ID \/ Trading ID: 888897845\nRegistered Email: sahil2025wade@gmail.com\nWithdrawal Amount: [66.27]\nWithdrawal Request Date: [23 feb 2026]\n\nPlease check my withdrawal request and let me know if any verification or addit","status":"0","AdminRemark":null,"Date":"2026-02-24 10:13:18"},{"id":"72","user_id":null,"email":"kanhatradersin@gmail.com","ticketno":"TKT-1772009354657","subject":"payment not withdrwa","type":"900909492790 ","priority":"Low","message":"payment not withdraw","status":"0","AdminRemark":null,"Date":"2026-02-25 08:49:14"},{"id":"73","user_id":null,"email":"kanhatradersin@gmail.com","ticketno":"TKT-1772009414220","subject":"Payment NOt recived","type":"900909492790 (STANDARD)","priority":"Low","message":"Payement Terminal is very slow","status":"0","AdminRemark":null,"Date":"2026-02-25 08:50:14"},{"id":"74","user_id":null,"email":"kamaalkhanyr2025@gmail.com","ticketno":"TKT-1773047808777","subject":"DEPOSIT PANDING","type":"Maine Deposit Kiya Tha wo Panding Ho Gaya Hai ","priority":"Low","message":"Maine Deposit Kiya Tha 5000 inr Ka Jo Ki Proseesing me Hai Panding Dikha Raha ","status":"0","AdminRemark":null,"Date":"2026-03-09 09:16:48"},{"id":"75","user_id":null,"email":"kamaalkhanyr2025@gmail.com","ticketno":"TKT-1773057432430","subject":"Withdarawal delay ","type":"Withdrawal issues","priority":"Low","message":"Maine Trade Kiya Hai Then withdrawal Lagaya Jo Ki delay Ho rha hai Hai ","status":"0","AdminRemark":null,"Date":"2026-03-09 11:57:12"},{"id":"76","user_id":null,"email":"sujal.sahu87@gmail.com","ticketno":"TKT-1774348582605","subject":"Account Balance Showing 0","type":"Trading Account Related","priority":"High","message":"May trading account is showing 0 balance. while i have deposit the amount approx $325.00. but in MT5 i am unable to login in my ID. it is showing no connection. please help me out to get rid this.","status":"0","AdminRemark":null,"Date":"2026-03-24 10:36:22"},{"id":"77","user_id":null,"email":"premrathore555@gmail.com","ticketno":"TKT-1775580824638","subject":"today withdrawal","type":"888897733","priority":"Medium","message":"today withdrawal how much time, plz provide fast withdrawal","status":"0","AdminRemark":null,"Date":"2026-04-07 16:53:44"},{"id":"78","user_id":null,"email":"sahilbanjare0310@gmail.com","ticketno":"TKT-1775644240102","subject":"Login in meta 5","type":"Login and deposit ","priority":"High","message":"Please provide me the login id and password for meta 5 so I can login and start trading this a new account ","status":"0","AdminRemark":null,"Date":"2026-04-08 10:30:40"},{"id":"79","user_id":null,"email":"shaharepayal7@gmail.com","ticketno":"TKT-1776060107291","subject":"My withdrawal is pending for last 3 day","type":"Withdrawal","priority":"High","message":"Kindly check my withdrawal My withdrawal is pending for last 3 day.","status":"0","AdminRemark":null,"Date":"2026-04-13 06:01:47"},{"id":"80","user_id":null,"email":"amansana74559@gmail.com","ticketno":"TKT-1776093440424","subject":"Account number ","type":"Account number ","priority":"High","message":"want to deposit money and start trading. How can I create an account number? Also, how do I connect it to MT5? I need the account number and password.”","status":"0","AdminRemark":null,"Date":"2026-04-13 15:17:20"},{"id":"81","user_id":null,"email":"poonambokde75@gmail.com","ticketno":"TKT-1776364638447","subject":"Deposit pending ","type":"Deposit pending ","priority":"Low","message":"UTR number 167178259992\nUTR number 575024777417\nUTR number 581016303159\n\nMaine part part me payment kiye hai but mere account se paisa cut gy hai likn Apex apke broker me pending arha hai please sholw krdo","status":"0","AdminRemark":null,"Date":"2026-04-16 18:37:18"},{"id":"82","user_id":null,"email":"dipcbawa@gmail.com","ticketno":"TKT-1777342887817","subject":"Withdrawal pending ","type":"The withdrawal is showing as pending;","priority":"Low","message":"I have initiated a withdrawal, but I haven't received it yet. The withdrawal is showing as pending; how long will it take to arrive?","status":"0","AdminRemark":null,"Date":"2026-04-28 02:21:27"},{"id":"83","user_id":null,"email":"shaharepayal7@gmail.com","ticketno":"TKT-1777357063276","subject":"My withdrawal hasn't gone through for the past 3-4 days. When will it be processed ","type":"Withdrawal pending ","priority":"Low","message":"Not received my payment ","status":"0","AdminRemark":null,"Date":"2026-04-28 06:17:43"},{"id":"84","user_id":null,"email":"poonambokde75@gmail.com","ticketno":"TKT-1777651324896","subject":"Account diposit hogya hai par pending arha 150$","type":"150$","priority":"Low","message":"Meri diposit pending arha maine pura amount paid kr diye h","status":"0","AdminRemark":null,"Date":"2026-05-01 16:02:04"},{"id":"85","user_id":null,"email":"poonambokde75@gmail.com","ticketno":"TKT-1777652069551","subject":"Deposit pending issue ","type":"Finance ","priority":"High","message":"Hello Support,\n\nMaine 150$ deposit kiya tha on (01-05-2026) via UPI\/bank.\nTransaction ID \/ UTR: ______\n458368201400\n\n499989948522\n\n967724627097\n\n962046695766\nPayment successful ho chuka hai lekin mera balance abhi tak account me reflect nahi hua hai, pending dikh raha hai.\n\nPlease check karke jaldi resolve karein.\n\nThank you.","status":"0","AdminRemark":null,"Date":"2026-05-01 16:14:29"},{"id":"86","user_id":null,"email":"sumitkalamkar794@gmail.com","ticketno":"TKT-1777710503535","subject":"Withdrawal ","type":"Trading account ","priority":"High","message":"My withdrawal are not approved for more the 4-5 days ","status":"0","AdminRemark":null,"Date":"2026-05-02 08:28:23"},{"id":"87","user_id":null,"email":"tushu333@yahoo.in","ticketno":"TKT-1777813534739","subject":"Why correction ","type":"Mt5 ","priority":"High","message":"Why correction my balance without trade and my balance was nigetive -18","status":"0","AdminRemark":null,"Date":"2026-05-03 13:05:34"},{"id":"88","user_id":null,"email":"mayanks7974@gmail.com","ticketno":"TKT-1777953371323","subject":"Withdrawal issue ","type":"Trading account ","priority":"High","message":"Withdrawal ke liye yesterday ko apply kiya tha jo abhi bhi confirm nhi hua hai pending me hi hai ","status":"0","AdminRemark":null,"Date":"2026-05-05 03:56:11"},{"id":"89","user_id":null,"email":"lalitkaushik320@gmail.com","ticketno":"TKT-1778252328793","subject":"Unable to trade","type":"Trading account ","priority":"High","message":"In my account there are 197 dollars but I buy or sell trade ..show popup not enough money to buy .. please solve the problem ","status":"0","AdminRemark":null,"Date":"2026-05-08 14:58:48"},{"id":"90","user_id":null,"email":"vs5940953@gmail.com","ticketno":"TKT-1778303801497","subject":"Request to close extra accounts","type":"Trading Account","priority":"High","message":"Hello Team,\n\nI am using the Apex Trades FX platform and I want to manage my trading accounts. Please perform the following actions:\n\nDelete\/Close Accounts: I want to permanently close these two accounts as I no longer use them:\n\nAccount ID: 888896027\n\nAccount ID: 888896463\n\nMain Account: Please keep the following account active as my primary\/main trading account:\n\nAccount ID: 900909504541\n\nPlease update my dashboard accordingly. Thank you.","status":"0","AdminRemark":null,"Date":"2026-05-09 05:16:41"},{"id":"91","user_id":null,"email":"dipcbawa@gmail.com","ticketno":"TKT-1778423856577","subject":"My withdrawal is pending till 30th April.","type":"Financial ","priority":"High","message":"My withdrawal has been pending since April 30th. The company's policy is 3 days, and it's been 11 days since I made the withdrawal. Please kindly check.","status":"0","AdminRemark":null,"Date":"2026-05-10 14:37:36"},{"id":"92","user_id":null,"email":"vanshsahu810@gmail.com","ticketno":"TKT-1778573388187","subject":"1","type":"Financial ","priority":"Low","message":"The asset was $25 but why is it showing $0 now and I am not even able to log in to mt5. If you do this, I will change the broker and when will you get $25?","status":"0","AdminRemark":null,"Date":"2026-05-12 08:09:48"},{"id":"93","user_id":null,"email":"datemohan880@gmail.com","ticketno":"TKT-1779179919469","subject":"Withdrawal not credited ","type":"Trading Account ","priority":"Low","message":"29th of April ko maine 300$ ka withdrawl dala tha but Withdrawal nahi hua haii to aap sir muze transaction history Bhejiye sir Aap bol rahe ho ki withdrawal hua haii.","status":"0","AdminRemark":null,"Date":"2026-05-19 08:38:39"},{"id":"94","user_id":null,"email":"imharisonkar1993@gmail.com","ticketno":"TKT-1779480719710","subject":"Withdrawal problems ","type":"Finance","priority":"Low","message":"My Balance is sufficient to Withdrawal But my withdrawal process Rejected.way\n","status":"0","AdminRemark":null,"Date":"2026-05-22 20:11:59"},{"id":"95","user_id":null,"email":"sonigore0507@gmail.com","ticketno":"TKT-1779688369188","subject":"Withdrawal request ","type":"Trading account ","priority":"Low","message":"Maine 22\/05\/2026 se withdrawal lagaya hai । Abhi tak withdrawal clear nhi hua hai। Please help me","status":"0","AdminRemark":null,"Date":"2026-05-25 05:52:49"},{"id":"96","user_id":null,"email":"chitranjansahu298@gmail.com","ticketno":"TKT-1780627048162","subject":"Issue with Changing Master Password and Investor Password.","type":"Trading Account","priority":"High","message":"I am facing an issue with my MT5 account on the Majesty server.\n\nWhen I try to log in to the MT5 application using my account ID and password, I receive the error message \"Authorization Failed.\"\n\nAdditionally, when I attempt to change the Master Password or Investor Password, the process fails and the password is not updated.\n\nI also recently deposited $75 into this account. However, the deposit is currently showing as Pending, and my dashboard balance still shows $0.\n\nCould you please investiga","status":"0","AdminRemark":null,"Date":"2026-06-05 02:37:28"},{"id":"97","user_id":null,"email":"lakshaysingh42@gmail.com","ticketno":"TKT-1780683259685","subject":"Surname ","type":"Profile account ","priority":"Medium","message":"Mera name Lakshay hai only. Sare documents me Lakshay hi hai pr yha mne full name me Lakshay hi likha hai jab me apni profile dekh rha hu wha pr Lakshay katariya dikh rha hai ","status":"0","AdminRemark":null,"Date":"2026-06-05 18:14:19"},{"id":"98","user_id":null,"email":"lakshaysingh42@gmail.com","ticketno":"TKT-1780683361320","subject":"Surname ","type":"Profile account ","priority":"Medium","message":"Mere surname ko lekr withdrawal time problem na ho plz clear.","status":"0","AdminRemark":null,"Date":"2026-06-05 18:16:01"},{"id":"99","user_id":null,"email":"imharisonkar1993@gmail.com","ticketno":"TKT-1780686685188","subject":"Withdrawal problem ","type":"Trading account ","priority":"Low","message":"Why am I not able to withdraw the full amount even though there is sufficient balance in my account? Whenever I submit a withdrawal request, only part of the amount is processed. Why is the full withdrawal amount not being paid?","status":"0","AdminRemark":null,"Date":"2026-06-05 19:11:25"},{"id":"100","user_id":null,"email":"datemohan880@gmail.com","ticketno":"TKT-1781028270349","subject":"Withdrawal not Credited ","type":"Meta Trader 5","priority":"Low","message":"Dear Sir, my withdrawal amount of $50 has not been credited yet. Could you please tell me what the problem is ?","status":"0","AdminRemark":null,"Date":"2026-06-09 18:04:30"},{"id":"101","user_id":null,"email":"harishyadav123d@gmail.com","ticketno":"TKT-1781187834753","subject":"Rejected withdrawal ","type":"900909613204","priority":"Low","message":"Jo mai withdrawal karne ke dala tha vo rejected kyu hua hai or abhi or withdrawal ke apply Kiya hu 50$ ka vo kab tak aayega ","status":"0","AdminRemark":null,"Date":"2026-06-11 14:23:54"},{"id":"102","user_id":null,"email":"imharisonkar1993@gmail.com","ticketno":"TKT-1781204544521","subject":"Withdrawal delay ","type":"Finance ","priority":"Low","message":" My account number 900909503919 is this. Why is the withdrawal process not happening quickly? I submitted a withdrawal request 2 days ago, but I still haven't received the withdrawal. Why is the withdrawal taking so long? If there is any reason for the delay, please let me know.\"","status":"0","AdminRemark":null,"Date":"2026-06-11 19:02:24"},{"id":"103","user_id":null,"email":"harishyadav123d@gmail.com","ticketno":"TKT-1781264317592","subject":"Withdrawal rejected ","type":"900909613204","priority":"High","message":"Mai withdrawal kr rha hu rejected kyu ho rha kya Krna hai mere ko help kijiye ","status":"0","AdminRemark":null,"Date":"2026-06-12 11:38:37"},{"id":"104","user_id":null,"email":"manojsen8234@gmail.com","ticketno":"TKT-1781276740351","subject":"withdrawal issue","type":"\t900909612651","priority":"High","message":"withdrawal issue 2nd time please resovel problam","status":"0","AdminRemark":null,"Date":"2026-06-12 15:05:40"},{"id":"105","user_id":null,"email":"manojsen8234@gmail.com","ticketno":"TKT-1781432185383","subject":"withdrawal issue","type":"withdrawal issue","priority":"High","message":"dear team my withdrawal pending last 2 day please  cheque status urjent basis my 1 time withdrawal process","status":"0","AdminRemark":null,"Date":"2026-06-14 10:16:25"},{"id":"106","user_id":null,"email":"sahusrishty4@gmail.com","ticketno":"TKT-1781463904275","subject":"email verification and id password not received","type":"trading account","priority":"High","message":"i have made a new account from which i am raising the ticket for not getting verification email and id, password for the account. Kindly solve the ussue asap so i can deposit and trade.","status":"0","AdminRemark":null,"Date":"2026-06-14 19:05:04"},{"id":"107","user_id":null,"email":"srishty1395@gmail.com","ticketno":"TKT-1781464251487","subject":"withdrawal not recieved","type":"Trading account","priority":"High","message":"i have requested for the withdrawal and it is not being processed. Also I have uploaded the kyc docs, but is not updated. Kindly do the needful asap.","status":"0","AdminRemark":null,"Date":"2026-06-14 19:10:51"},{"id":"108","user_id":null,"email":"kishornandankar6@gmail.com","ticketno":"TKT-1781467329741","subject":"Ac permanently delete krna hai","type":"Ac ","priority":"Low","message":"This ac is permanently close delete krna hai","status":"0","AdminRemark":null,"Date":"2026-06-14 20:02:09"},{"id":"109","user_id":null,"email":"abhibhoyar999@gmail.com","ticketno":"TKT-1781587916506","subject":"withdrawal","type":"finance","priority":"High","message":"i placed a withdrawal on saturday, which was rejected. Then i made another withdrawal yesterday , but the funds havent arrived yet. Why is it still showing pending? I need that withdeawal processed quickly.","status":"0","AdminRemark":null,"Date":"2026-06-16 05:31:56"},{"id":"110","user_id":null,"email":"mail.rsubhashree@gmail.com","ticketno":"TKT-1781759076601","subject":"deposit issue","type":"trading account","priority":"High","message":"i have deposited 10k on 27th may and todays its 18th june. I am not able to see the deposit \nplease solve the issue otherwise pls arrange the full refund\n","status":"0","AdminRemark":null,"Date":"2026-06-18 05:04:36"},{"id":"111","user_id":null,"email":"psahu9063@gmail.com","ticketno":"TKT-1782417285988","subject":"Mt5  password new generate","type":"Login issue ","priority":"Low","message":"Mt5 login issue ","status":"0","AdminRemark":null,"Date":"2026-06-25 19:54:45"},{"id":"112","user_id":null,"email":"ptpokar27@gmail.com","ticketno":"TKT-1782492283459","subject":"Withdrawl approved but not credited in my account","type":"Finance","priority":"High","message":"Withdrawl of 750 USD is approved but not credited in my bank account","status":"0","AdminRemark":null,"Date":"2026-06-26 16:44:43"}]}